It is normal for the components of any access control systems to deteriorate with time. Doors, latches, card readers, closing devices and proximity cards become worn out at some point and might create a loophole in the security system. While a breakdown of a door is easy to identify, an improperly working smoke detector, ventilation or alarm system may go unnoticed for some time until a security incident occurs.
Software is not rigid either. With employees leaving and coming, staff members being promoted, which entails rotation of personnel and a change of their access rights, databases need to be adjusted accordingly. An access database that is maintained improperly may pose such threats as unauthorized access, espionage, vandalism or access denial to those who are authorized to enter the premises.
Because access control is the main component of any security strategy a proactive approach is critical in this matter. Preventive maintenance helps identify vulnerabilities, fix minor problems and safeguard against major breakdowns. It also ensures sustainability and extends the life of the hardware.In the majority of cases, maintenance and testing are performed by the company that has installed the equipment. But you can also hire a third-party security company on a one-off basis or enter into an agreement with them.
What will a maintenance contract include
The conditions of maintenance service inspections are outlined in an access control system maintenance contract. The document contains such information as frequency of routine preventative and corrective service visits, cost of servicing, installations that have to be serviced, methods of getting in touch with the service personnel outside their working hours, contacts in case of an emergency, exclusions to the services, etc.
How will a maintenance contract look like
A maintenance contract may also include an access control system maintenance checklist which depends on the level of service provision required.
For example, a bespoke preventative check may include the following measures:
• Visual inspection
• System performance analysis
• Battery power supply checks
• Main power supply inspection
• Cleaning of control components
• Checking all system components (keypads, readers, doors, locks) and recording any variations
• Checking network connection between door controllers
• Checking smoke detectors
• Checking alarm systems and any audible warning devices
• Bringing to customer’s attention any damage or components that are likely to fail
• Logging test results
• Checking data logs
To sum it up, access control system preventive maintenance is an important component of security measures that has to be implemented by every company. Saving on a preventative inspection might cause enormous costs in future that can be associated with a major system breakdown, a burglary or leak of confidential information. By regularly checking your access control system you understand where you stand with all the components, ensure that the system functions as expected. Last but not least, preventive approach to security gives you a peace of mind.