IT Manager Checklist

Here is a quick checklist to help the modern IT manager and many tasked with IT to improve their operation as well as security. Get updated when we feature new tools.

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Manager Checklist

Each category is split by an overview, some instructional links and where applicable, example products or technologies people use. It will be indicated when there is an expert opinion on the topic available on our blog. By design this list is a beta project and far from complete. The list will be updated continuously.

Office Setup

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Multi Location IT Management

Overview:

Needless to say, managing a multi-location office is highly challenging. This challenge is also present in IT management, where it is much tougher to keep geographically-segregated teams on the same page. Thankfully, there are many modern solutions in the market to help reduce any gaps in cross-location teams.

Expert Opinion:

Tools:

  • Nest as an office webcam
  • Zoom for video conferencing
Popular
Popular

New Office IT Setup

Overview:

A new office set up or office move can be overwhelming - naturally everyone argues about the interior design and that everything works is just assumed. You are coordinating cable runs, electrical outlets for the equipment including printers and servers, having all lines terminated in the IT room and planning AC for the server room.

Expert Opinion:

Tools:

Simpson VOM to verify the cables are working

Expert Opinion
Expert Opinion

Remote IT Management

Overview:

With remote employees, it is definitely tougher to keep them fulfilled and engaged. This will very likely entail a drop in their productivity, threatening the bottom line as a result. However, despite the lack of face-to-face interactions, there are certainly avenues to keep remote employees engaged. You don’t need a team lunch or team event to do so.

Expert Opinion:

If we have to get on a remote support call, we will then ping the colleague on skype and then set up a GoToMeeting for screen share. In more extreme cases, we use FaceTime to see what is going on in real time, e.g. if a printer is clogged.
Remote IT Management
Alexander Bøegh
IT Manager @ Bjarke Ingels Group
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Tools:

  • Mc Afee for antivirus software
  • Culture Amp to collect, understand and act on employee feedback

USER-FACING IT

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Expert Opinion
Expert Opinion

Device Management

Overview:

With the prevalence of many different IT devices in workspaces today and the increasing threat of data theft, Mobile Device Management (MDM) is the undisputed cornerstone of a company’s data safety. The wide array of MDM tools can be rather confusing, thus we have broken down the different tools.

Expert Opinion:

"Most businesses deploy MDM when they’re required to: prospect security requirements, or business certifications requirements. The advice I would give someone looking into device management is to get started as soon as you think it is an issue."
Device Management
Daniel Macias
Head of IT @ Bugcrowd
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Vendor Management

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Expert Opinion
Expert Opinion

IT Budgets

Overview:

Defining IT budgets is a tricky issue that IT managers will have to deal with at least once every year, or perhaps even every quarter. Among other considerations, IT managers will need to determine the costs and benefits of each budget decision.

Expert Opinion:

In order for an IT director to efficiently decide what to spend money on, he has to be an essential partner to the business- not just a “tech plumber” whom people call on demand.
IT Budgets
Zachary Lindeman
Manager of Information and Technology @ Work&Co
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IT Strategy

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Kisi Picks
Kisi Picks

IT Operating Model

Overview:

IT has long become part of the business using connectivity, business analytics and automation to launch new opportunities. With evolving needs, there has been different approaches to categorize new IT Operating models: The digital factory model, Agile IT and many more. Read on to find out which suits your business the most!

Expert Opinion:

Tools:

Office Technology

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Office Security Systems

Overview:

Office security systems typically consist of access control, alarm and video surveillance. Depending on the type of office and industry you are in, there might be different approaches and requirements. The usual process would include asking a security consultant to get a system designed.

Expert Opinion:

Tools:

Kisi for cloud access control

DUO for two-factor authorization.

HVAC Basics

Overview:

Some people might feel hot, others are cold. There is only one thermostat in your company - what to do? It starts with the design of HVAC systems to design a layout that distributes heat or cool air evenly across the facility. However there are clever tools such as Comfy that might help your workforce to tell you how they feel about the temperature so you can react faster.

Expert Opinion:

Tools:

Comfy for connecting people and HVAC systems

BuildingIQ for technology-enabled services to ensure comfort

Trending
Trending

Meeting and Conference Room Booking

Overview:

We know how annoying it is to have an important call but no quiet meeting room is available. Enabling your workforce to meet and have productive calls using conference room booking apps is essential. 

From what we’ve seen, many companies simply use different calendars for different rooms which might be easiest for a small number of meeting rooms. And if you don’t have any meeting rooms anymore, there’s still Breather!

Expert Opinion:

Tools:

  • Robin to schedule meeting rooms in office
  • Breather to book meeting rooms and spaces on-demand
  • Google Calendar to schedule meeting rooms bookings
Popular
Popular

Video Conferencing Tips

Overview:

Especially with sales-heavy or distributed teams, you are likely tangled in endless video conferences. From our own painful experience, we can attest that main benchmarks should be reliability, quality of the microphone, speaker as well as an investment in a large HD screen. 

Don't take our word for it though. read on for yourself!

Expert Opinion:

Tools:

Kisi Picks
Kisi Picks

Laws on Surveillance Cameras in The Workplace

Overview:

Companies in the recent years are getting increasingly worried, and thus setting up surveillance cameras to monitor the workplace or the office. 

As an IT manager, it’s easy to get carried away by the variety of products, but laws can be quite restrictive depending on the geographical area, type of employees (e.g. union workers) and type of area you are looking to do active surveillance in.

Expert Opinion:

Tools:

Trending
Trending

Business Cell Phone Plans

Overview:

BYOD is great, but as soon as employees start complaining around expensive calls or data usage, you might need to provide a business cell phone plan. Naturally the best option to limit expenses here is to clearly define who will need cell phone plans, e.g. executives or salesforce.

Expert Opinion:

Tools:

Kisi Picks
Kisi Picks

Choosing an ISP

Overview:

While there are different types of internet like DSL, cable, satellite, or fiber, many companies these days go the fiber route, even deploying redundant fiber cables as backup. 

Sometimes microwave internet is being used as another redundancy layer, but the classic internet connectivity methods we are used to from our homes lost almost all relevance in business contexts. 

Expert Opinion:

Tools:

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