Manage people at the door more efficiently with smarter tools for quicker verification, clearer communication, and more flexible access control.
This month’s updates help you streamline video, access, and visitor workflows: View live streams and receive Intercom calls in your Kisi web dashboard, send tailored invites even without access, and simplify migrations from legacy systems with expanded support for LF cards.
Faster visitor handling with Intercom calls in the web app
Intercom just got even more flexible. You can now receive calls directly in the Kisi web app, making it easier for front desk staff and admins to manage visitor access from their browser—no phone required.
Ideal for teams who want to streamline call handling at reception, security desks, or anywhere they’re already working on a larger screen.
Ready to get started? Kisi’s Intercom Pro is now available and ready to ship, making upgrading your setup with a fully integrated, professional access solution easier than ever.
Smarter monitoring with VORTEX live streams in your Kisi dashboard
No more switching platforms to check what’s happening at the door. If you’re using a VORTEX by Vivotek camera, you can now view live video streams directly from the Kisi web dashboard.
Here’s what you can do:
- More context in real time: Monitor live video feeds alongside access events
- Faster verification: Instantly see who’s at the door or triggering access
- Simpler workflows: Keep video and access control in one place for quicker responses
Bringing video and access control together helps teams stay focused, informed, and in control. Especially when it comes to catching common threats like tailgating. To make it even easier, we’re offering a complete tailgating detection package for just $129/month, including a free fisheye camera to help you get started.
Learn more about the special offer
Bring your cards with you: Kisi now supports even more LF Cards
Migrating from a legacy system? We’ve expanded the range of supported credential types to make your transition smoother.
You can now use the following Low-Frequency (LF) cards with Kisi:
• D10202 – HID 33-bit
• H2XXXXXX – HID 48-bit
This update increases Kisi’s compatibility with widely used card formats, so there’s no need to reissue credentials right away.
Send clear visitor instructions whether or not you grant access
You now have more control over how you communicate with visitors, even if they’re not receiving door access.
Here’s what’s new:
- Smoother arrivals: Add custom instructions like “Use the side entrance” or “Check in at front desk” so visitors know exactly what to do
- More flexible invites: Share essential details with guests even when you're not granting them access
Whether it’s food delivery, on-site meetings, or service calls, you can now keep visitors informed without compromising your security.
Get started with visitor management
Turn access data into action
Use Kisi’s analytics tools to improve space usage, spot inefficiencies, and stay audit-ready, whether you're running a single location or a global network. Even on Kisi’s base plans, you get the insights you need to stay in control. For deeper visibility and smarter decision-making, explore Kisi Pro data plans:
- Get key insights with the Basic plan: Track usage and stay informed with CSV exports for events and users, door schedule summaries, and basic usage statistics.
- Unlock full visibility with the Pro plan: Access advanced reports like Access Audits, Inactive Users, Group Schedules, Floor Plans, and more to optimize access patterns, prove compliance, and reduce risk.
- Dive deeper with Occupancy and Time tracking add-ons: Gain deeper visibility with presence tracking, time-based analytics, and bundle custom roles with reporting access.
Use your data to uncover opportunities, boost efficiency, and stay a step ahead.
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