All you need to start is the Kisi Controller Pro 2, which connects to your electronic locks, brings access into the cloud, and enables mobile-based entry. From there, you can add optional hardware depending on your franchise’s setup: Reader Pro for additional mobile access methods, Apple Wallet, fob, or key card unlocks at turnstiles and doors, Terminal Pro for additional QR-based entry, and Intercom Pro for video calling and remote unlocks.
For features like tailgating detection, compatible video hardware is required to support visual alerts and verification.
Installation is straightforward. Kisi works with most existing electronic locks, so you usually won’t need to replace what you already have. For franchises migrating from a legacy system, the Wiegand Board makes it possible to keep compatible readers and credentials while switching to cloud-based management. Setup can often be handled by your team using Kisi’s step-by-step guides, or by a certified installer if you prefer professional rollout.
Every KisiFit package comes with a 5-year hardware warranty, automatic software updates, and access to 24/7 resources through the Help Center. In addition to standard 24/5 support, franchises can choose enhanced support options with faster response times and enterprise-level onboarding to make multi-location rollouts easier. Whether you’re opening one club or scaling across dozens, you’ll have the right level of support to match your needs.