Mobile Access Study 2019

By Kait Hobson
August 14, 2019

The 2019 Mobile Access Control Study examines the overall growth of mobile access control across industries and cities. Using proprietary data from access control projects around the world, we analyzed in which states companies are investing the most into upgrading to smartphone-enabled access systems.

The market size of the access control industry will exceed $12 billion by 2024, with mobile-based access being one of the solutions with the strongest growing demand. Companies offering access control as a service are expected to generate close to $1 billion in revenue by 2022 and access control as a service market revenues are forecasted to grow at nearly triple the rate of the traditional access control equipment market over the next five years. 

The major factors, according to the physical security market report, driving the market include ‘rising incidents of terror attacks, technological advancements and deployment of wireless technology in security systems, increasing use of Internet Protocol (IP)-based cameras for video surveillance, and rising adoption of Internet of Things (IoT)-based security systems with cloud computing platforms.’

Given the lack of industry data on the use of this technology, Kisi began conducting extensive research to outline key industry trends and statistics.

How the study was conducted:

The study was conducted by analyzing Kisi’s proprietary data on 500 facilities that have installed mobile-based access control systems in 25 countries around the world. The data collected refers to the 18-month period from January 2018 to June 2019. In the U.S. breakdown, 36 states and Washington D.C. have been analyzed due to the limited amount of representative data elsewhere.

Number of Doors Secured with Mobile Access


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Phone-based systems are not just a small-business solution. CEO of Kisi, Bernhard Mehl, comments: “If you see the average of three doors connected then that might seem low, but in reality one door relates to around 50 employees—so those are locations with about 150 people on average, including satellite offices. That’s quite significant.”

Mobile Access Control Adoption by Industry

Kisi examined which industries are investing the most in mobile access control technology. To do so, the average size of mobile access control installation projects by industry were measured. Commercial real estate topped the list with 23.5 doors running mobile access per facility. Education management came in last with 1.0 door running mobile access per facility. 


The number of shooting incidents at K-12 schools, according to the CHDS, reached an all-time high at 97 incidents in 2018—compared to 44 in 2017. Cloud-based access control companies, like Kisi, offer a lockdown feature for active shooter situations or emergencies, making it an effective protective layer for places that are targeted, such as religious institutions, which come in near the top of the list with 4.0 doors running mobile access per facility. 

Based on industry size, it makes sense that commercial real estate tops the list, with 23.5 doors running mobile access per facility. Cloud-based access control enables these larger organizations to scale more seamlessly and allows large organizations, like telecommunications, to deploy the most manageable IT solutions available, eliminating the need to create and manage a business’s own IT infrastructure over time.

“Commercial real estate is, of course, the driver of mobile adoption since they have the largest buildings,” Mehl adds. “The key here is to show that mobile-first technologies are not a risk but an innovation that brings positive ROI and allows agencies to reposition their buildings as forward-thinking establishments.”

The scalability and ease of use in onboarding an organization allows many different types of industries and businesses of different sizes to adapt a cloud-based access control system, either using keycard or mobile credentials for access.

Mobile Access Control by State

Looking specifically at the United States, Kisi analyzed in which states companies are investing the most into upgrading to smartphone-enabled access systems. Of the currently installed base of access control readers, around 20 percent will be mobile capable by 2022, according to a recent IHS report. Cloud-based systems, like Kisi, are future-proof—allowing over-the-air updates in real time and unlimited scalability for users.

Mobile Access Control by State


“Mobile unlock technology makes you think of the major tech hubs like New York, San Francisco or Los Angeles,” Mehl adds. “Looking at which states have the largest projects, it’s surprising and refreshing that those are not the typical ‘tech cities', and yet that’s where access control technology really makes an impact.” The fact that the largest projects are seen in states outside of the typical tech startup landscape is evidence that mobile access control is highly applicable across industry sectors.

For further questions about this study, please reach out to Kait Hobson (kait@getkisi.com)

Kait Hobson

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