If your facility experiences an emergency situation, you need to enter muster mode as a way to account for everyone’s safety. Once first responders have handled the situation, your facility is free to move forward. Muster reset is the act of leaving muster mode and returning to business as normal. This action is a way of closing the emergency cycle and a way of telling both system administrators and your system itself that there is no longer any immediate threat to your facility.
Specifically, muster resets remove all employees or guests from the muster zone, removing any need to mark anyone safe. Cardholders are free to enter the building again with confidence, knowing that there is no more threat and that the system is working normally again. It is crucial that you complete a muster reset at the end of any emergency event — otherwise, your system will not function properly.