Operate with more confidence and less manual work. This month brings a native Mindbody integration to sync memberships with access, incident widgets to surface issues fast, a simplified admin onboarding flow, and fresh Visitor Management guides to keep experiences smooth.
Upgrade to the Kisi built Mindbody integration
We’re rolling out a Mindbody integration built and supported by Kisi. If you previously used the Mindbody integration, move to a simpler native setup with unified support. Connect your Mindbody account and keep access in step with memberships and bookings across your locations.
After a simple onboarding, active members can unlock the right doors automatically. Expired or canceled memberships have their access removed without extra work. The result is less front desk effort, stronger security, and a smoother entry experience for every visit.
See issues faster and act with confidence with new Incidents widgets
Keep an eye on what matters right from your place dashboard. Incident widgets surface the month’s activity, highlight open items, and show trends by type and severity so your team can spot spikes, prioritize follow ups, and stay audit ready without digging through lists.
Power the widgets with Incident Policies. Use built-in options or create custom policies to detect the conditions that matter to you, send real-time notifications, and keep a clear record of what happened and how it was resolved. Configure policies for your doors, devices, and locations so the right people are informed and accountable.
Learn more about Incident widgets
New, simplified admin onboarding for the fastest setup ever
Getting started is smoother. The new onboarding flow makes assigning hardware to doors straightforward so you can map devices with clarity and confirm everything works before inviting users.
The result is less setup time, fewer mistakes, and more confidence on day one. Whether you are bringing one site online or many locations, the guided experience helps you go live faster and keep operations running smoothly.
Live sessions to strengthen and grow your fitness business
Ready to scale smarter and strengthen your operations? Join operators, finance advisors, and tech experts for live sessions that deliver practical strategies you can use in your business.
- Funding your fitness space: From first studio to next location (November 13th): Turn today’s challenges into tomorrow’s advantages. Discover how to build fitness spaces that can adapt and thrive with the help of modern technology and expert insights from our panel of fitness and tech leaders.
- Member retention in the digital age: Strategies that work (December 10th)
Keep members coming back in a digital-first market. Hear practical retention strategies from fitness and technology leaders that you can adapt to your business.
Get practical guidance on planning, deploying, and improving visitor flows. The Visitor Management guides cover core topics like sign-in systems, digital logs, kiosks and tablet setups, and app workflows, so you can design a secure and welcoming experience from check-in to badge printing.
Start with essentials such as the visitor log and sign-in system overviews, then dive into selection tips and best practices you can apply to your space today.
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